Terms and Conditions
Effective Date: 12/12/2024
Welcome to Inspitele! By using our services, you agree to comply with these Terms and Conditions. Please read them carefully before accessing or using our broadband services.
1. Agreement to Terms
By subscribing to Inspitele’s broadband services, you accept these Terms and Conditions and agree to be bound by them. If you do not agree, you may not use our services.
2. Definitions
- “We,” “Us,” or “Our”: Refers to Inspitele, the broadband service provider.
- “You” or “Customer”: Refers to the individual or entity subscribing to our services.
3. Service Description
Inspitele provides broadband internet services, including:
- Residential and business internet plans.
- Additional features such as leased lines, add-ons, and promotional offers.
All services are subject to availability and technical feasibility in your area.
4. Customer Obligations
You agree to:
- Provide accurate and up-to-date information during the signup process.
- Use our services for lawful purposes only.
- Ensure that your devices are compatible with our network.
- Pay all applicable charges on time as per the chosen plan.
5. Prohibited Activities
You must not:
- Engage in activities that violate local, state, or federal laws.
- Use the service to send spam, malicious software, or engage in hacking.
- Resell or redistribute our services without prior authorization.
- Overuse bandwidth beyond the fair usage policy, if applicable.
6. Payment Terms
- Subscription fees, installation charges, and other costs will be outlined during signup.
- Payments must be made in full by the due date to avoid service disruptions.
- Inspitele reserves the right to suspend or terminate services for non-payment.
7. Fair Usage Policy (FUP)
Some plans may have a Fair Usage Policy to ensure optimal service for all users. If your usage exceeds the limits, speeds may be throttled or additional charges may apply.
8. Service Downtime and Maintenance
- Inspitele strives to provide uninterrupted service but does not guarantee 100% uptime.
- Scheduled maintenance or unforeseen technical issues may result in temporary disruptions.
- We will notify you of planned downtimes whenever possible.
9. Equipment
- Equipment provided (e.g., routers, modems) remains the property of Inspitele unless purchased outright.
- You are responsible for the proper care and return of equipment in case of termination.
- Damaged or unreturned equipment may incur additional fees.
10. Termination and Cancellation
- You may cancel your subscription by providing notice as per the plan’s terms.
- Inspitele reserves the right to terminate services for:
- Non-compliance with these Terms and Conditions.
- Non-payment of dues.
- Activities that harm our network or other customers.
Refunds for unused services will be governed by our refund policy, if applicable.
11. Liability Limitation
- Inspitele is not liable for any direct, indirect, or consequential damages resulting from service interruptions, loss of data, or unauthorized access.
- Our liability is limited to the fees paid for the affected period of service.
12. Privacy Policy
Our Privacy Policy governs how we collect, use, and safeguard your data. By using our services, you consent to our Privacy Policy.
13. Changes to Terms
Inspitele reserves the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of the revised terms.
14. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of [Insert Jurisdiction]. Any disputes arising will be resolved through arbitration or in the courts of [Insert Jurisdiction].
15. Contact Us
For questions or concerns about these Terms and Conditions, please contact:
Inspitele Customer Support
- Email: support@isplinfra.com
- Phone: +91 8956396877
- Address: Row House No-2, lane No-2, Daffodil Apartment Society, Laxman Nagar, behind Dmart, Baner – 411045