Privacy Policy
Effective Date:12/12/2024
ISPL (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our services or visit our website. By using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
a. Personal Information
We may collect personal information when you:
- Sign up for our services.
- Contact us for support or inquiries.
- Participate in surveys or promotions.
Examples include:
- Name, address, email address, and phone number.
- Billing and payment information.
b. Non-Personal Information
We may collect non-personal information, including:
- IP address, browser type, and device information.
- Usage data, such as visited pages and interaction details.
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: Process orders, deliver broadband services, and handle customer support.
- To Improve Our Services: Analyze usage patterns to enhance our network and offerings.
- To Communicate: Send service updates, billing notices, and promotional offers.
- To Ensure Security: Protect against unauthorized access, fraud, or other malicious activities.
3. How We Share Your Information
We do not sell your personal information. However, we may share it in the following circumstances:
- With Service Providers: Trusted third parties who assist in delivering our services (e.g., billing, customer support).
- For Legal Compliance: To comply with legal obligations, court orders, or government requests.
- In Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Your Privacy Choices
You have the following rights regarding your personal information:
- Access and Update: Request access to or updates of your information.
- Opt-Out: Unsubscribe from marketing communications at any time.
- Cookies: Adjust your browser settings to decline cookies.
- Data Deletion: Request the deletion of your personal information, subject to legal requirements.
5. How We Protect Your Information
We implement industry-standard security measures to protect your data, including encryption, firewalls, and secure servers. However, no system is entirely foolproof, and we encourage you to take precautions when sharing personal information online.
6. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us, and we will take appropriate action.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any information.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Effective Date” at the top of this page will indicate the latest revision.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Inspitele Customer Support
- Email: support@isplinfra.com
- Phone: +91 8956396877
- Address: Row House No-2, lane No-2, Daffodil Apartment Society, Laxman Nagar, behind Dmart, Baner – 411045